Privacy Policy

Privacy Policy

Introduction

Welcome to https://my-car-finance-claim.dreamdwellings.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. By using our services, you consent to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://my-car-finance-claim.dreamdwellings.net.
  2. All applications and mobile apps developed by us.
  3. Online services and products we offer.
  4. Interactions through various communication channels (emails, phone calls, SMS).

Important Note: This policy does not extend to third-party websites or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with any external resources.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  1. Using our applications or services as a registered user.
  2. Visiting websites linked to this Privacy Policy.
  3. Receiving communications from us, such as newsletters, promotional emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal information for different purposes:

  1. Account Information: This includes user IDs, passwords (hashed and salted), and profile details.
  2. Payment Information: Credit/debit card details, payment history, and billing addresses.
  3. Financial Information: Bank account details, investment portfolios (if shared), and financial transaction records.
  4. Purchase Information: Details about products or services purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses.
  6. Location Data: Geographic coordinates and location-based services usage data.
  7. Feedback and Reviews: User-submitted comments, ratings, and reviews.
  8. Social Media Information: Data from social media platforms when users choose to log in via these services.
  9. Product Interest: Information about products viewed, searched for, or added to a wishlist.

We obtain this data through direct user input, automated tracking technologies (like cookies), and information provided by third-party partners who assist us in delivering services.

Cookies and Similar Technologies

We use cookies and similar tracking tools for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities like login, session management, and website navigation.
  2. Preference: Remembering user preferences, language settings, and customizer settings.
  3. Analytics: Tracking site usage, gathering analytics data, and improving our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, or when the purpose for data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

We implement robust security measures to protect your personal data:

  1. Employing encryption for data in transit and at rest.
  2. Utilizing secure third-party processing partners who adhere to strict privacy standards.
  3. Regularly reviewing and updating our security protocols.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or process personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access, rectification, and erasure of your data.
  2. Restriction on processing or objecting to certain uses of your information.
  3. Data portability, allowing you to move or copy your data.
  4. Right not to be subject to automated decision-making processes.
  5. Right to lodge appeals or complaints with relevant data protection authorities.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via the provided channels.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights:

Email: [email protected]

Postal Address: [Provide Privacy Team’s mailing address]